If this solution doesn't work after a couple of attempts, restart your computer and try the reconnection process again. Click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. ![]() When your mouse is detected, you'll see the confirmation message below. Follow the on-screen instructions to turn your mouse off and then back on.Windows 10 comes with a built-in keyboard troubleshooter that can fix issues like when the device keeps connecting & disconnecting. Now, select the Keyboard option and click Run the troubleshooter. Select Troubleshoot in the left pane and click Additional troubleshooters. Type C:\Program Files\Logitech\SetPointP\ConnectUtility.exe and press Enter. Press the Windows key + I and select the Update & Security option.Press the Windows key with the up arrow to Run.Download the correct version of the Logitech SetPoint mouse and keyboard software from the M185 Downloads Page. If it does support this feature, then you can use the following steps to connect a wireless keyboard without a USB receiver via Bluetooth in Windows 11/10.For instructions on changing your mouse battery, see answer null Radio frequency (RF) interference from other sources, such as:įix or rule out the potential problems listed above.Using your wireless mouse on metal surfaces.Plugging the receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your receiver must be plugged directly into your computer).Moving the USB receiver to another computer.Moving the receiver from one USB port to another.I'm about 2-3 feet away from the receiver. For more information on how to connect please go. Open I have a Logitech K375S Keyboard and a Logitech M720 mouse connected to the one unifying receiver and the keyboard keeps losing connection. Once the LED blinks fast, you can plug in the receiver. Press Fn + O for Mac or Fn + P for Windows for 3 seconds. ![]() To connect via the Unifying receiver, start by configuring the keyboard to your operating system. The connection between the mouse and the USB receiver can be lost for several reasons, such as: To connect via Bluetooth, open Bluetooth settings and pair your mouse and keyboard. When the utility completes it will notify you a file has been created and provide our direct email support address to send the file ( Please send the file to that address with ‘Ticket 147905’ in the subject line so we can match everything up.If your mouse isn't working, the problem is likely a lost connection. To help us do so please download and run our diagnostic utility PlugDebug –> with everything connected. If that helps, great! If not, we’ll want to examine some log files to see if they can tell us what is happening.
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